FAQs

Can I get serviced with colored, chemically treated or relaxed hair?

Yes, our products are safe to use on colors, chemically treated, & relaxed hair. We do recommend waiting a week after any treatment prior to your appointment.

What if I have extensions, a sew in, braids, or dreads?

Due to our service requiring proper access to the scalp we cannot perform services on clients who have hair types as listed above. There may be inherent risks associated with this service and the integrity of your hair/scalp.

What should I expect during my headspa service?

During your Headspa appointment, you’ll begin with offering you beverage & a personalized scalp analysis to assess your scalp and hair needs. Based on this, we’ll select a custom essential oil to massage into your scalp, followed by a combination of cleansing, exfoliation, hydration, and advanced scalp therapy techniques. Depending on your selected service, you may experience relaxing treatments such as a hot stone massage, herbal tea rinse, red light therapy, or facial masks. Each service is designed to promote scalp health, stimulate hair growth, and leave you feeling deeply relaxed. Your experience ends with a self-service hair dry

Are there any condition(s) or symptom(s) that make a headspa service inadvisable?

YES! Contraindications for headspa treatments include skin conditions, acute illness, cardiovascular issues, pregnancy longer than 29 weeks, recent sunburn, and specific conditions like vertigo, strokes, seizures, and head/neck/back problems.

I have a condition(s) or symptom(s), but I still want to be serviced what should I do?*

ALTsthetics requires a doctors note in order to receive a treatment if you have any symptom or condition.

*If you fail to disclose any symptom(s) or condition(s) you hereby release Altsthetics LLC and its affiliates, owner, and technician, and waive any and all claims that you may receive directly or indirectly from receiving your service.